Lisa is an exceptional trainer and made sure we were ready to move from topic to topic. – OCLC Training Participant

This training was very well organized, the presenter was very professional, knowledgable, and very skilled in presentation. Much better than many of the webinars I have attended from other vendors/services. – OCLC Training Participant

Very well presented. – OCLC Training Participant

Lisa is amazing. Great experience. Learned so much. – OCLC Training Participant

Lisa gave very clear explanations of some complicated concepts, and reinforced explanations with good examples. – OCLC Training Participant

Lisa answered the questions and was attentive to checking in with attendees in an efficient way. She is a successful multitasker. – OCLC Training Participant

Lisa with very helpful as well as knowledgeable. – OCLC Training Participant

Thanks. This training helped me understand several things, even ones you might not have intended. – OCLC Training Participant

Lisa was an exceptional trainer and used interactive tools to make sure the audience understood the concepts. – OCLC Training Participant

It is obvious Lisa has presented this material several times. She managed the teaching and technology quite well. – OCLC Training Participant

Well organized; clear and easy to follow. – OCLC Training Participant

The trainer was well-prepared, kept the content flowing, and paused often for reflection and clarification. – OCLC Training Participant

This trainer and this hour of training was possibly the most helpful I have had in the last year! She was very enthusiastic, yet stayed calm with all the questions coming in. She gave short, succinct, helpful answers. – OCLC Training Participant

I’ve taken part in lots of OCLC webinars, and, for the most part, they’ve been pretty good, but this was BY FAR the best. The presenter was thoroughly knowledgeable about all things, explained it all fluently, while simultaneously answering questions that appeared in the chat window, and seamlessly blending her responses to those questions into […]

A good course with an excellent instructor. – OCLC Training Participant

Lisa was so good! She answered all questions, kept the session going, and provided great examples. She added links relevant to questions or directed attendees to the proper help email. – OCLC Training Participant

She took the time to answer all the questions and repeat an explanation if necessary. – OCLC Training Participant

I needed a great review — and this gave me exactly the info that I needed! Thank You again, Lisa. – OCLC Training Participant

The webinar was very good. – OCLC Training Participant

She was great – very clear and easy to follow. – OCLC Training Participant

This training session was well explained. – OCLC Training Participant

If you want positive feedback about future webinars, I suggest you get Lisa Carlucci Thomas to lead them. – OCLC Training Participant

I am not very tech savvy. All of the training has been simple and very easy to follow. Thank you for limiting my anxiety. Great job! – OCLC Training Participant

Again, the presenter did an exceptional job teaching the material. – OCLC Training Participant

Very good presentation. – OCLC Training Participant

Great course. – OCLC Training Participant

Enjoyed it, Lisa is a thorough and engaging teacher. I enjoy her sessions! – OCLC Training Participant

The presenter was knowledgeable and answered each question completely and confidently. – OCLC Training Participant

The course was very helpful. – OCLC Training Participant

Well-organised session with a knowledgeable presenter. – OCLC Training Participant

I feel much more confident about the service now. – OCLC Training Participant

Keep up the great work and thanks for the opportunity to learn. – OCLC Training Participant

The presenter was excellent! – OCLC Training Participant

Lisa taught step by step and kept verifying whether people had questions. Excellent training. – OCLC Training Participant

Good presenter, frequent opportunites to ask questions. – OCLC Training Participant

Clear instructions, opportunity for questions after each section was explained. – OCLC Training Participant

I felt that the presentation was extremely clear and concise. I now feel very confident. – OCLC Training Participant

The presenter gave clear & easy instructions. – OCLC Training Participant

The course was informative and the instructor was knowledgeable. – OCLC Training Participant

One of the best webinars I have attended. I liked how she took time to ask if we understood and had us respond to her to verify it. She made sure she built in time to accommodate this. Nicely laid out. – OCLC Training Participant

Kudos to Lisa. – OCLC Training Participant

Ms. Thomas is a careful and articulate instructor. My confidence level is raised. – OCLC Training Participant

Good job with the training class. – OCLC Training Participant

Lisa was very patient and expressed herself very well. It was reassuring to know that you could ask any question and receive a complete explanation (even if the a version to your question had already been asked). – OCLC Training Participant

I feel this training provided a great overview of the content. – OCLC Training Participant

I thought the information presented was clear, easy to follow and that Lisa knew her subject well. – OCLC Training Participant

It was well organized & well paced. Having the handouts in advance was particularly helpful. Trainer was thorough & clear in delivery. – OCLC Training Participant

Lisa was clear and precise. – OCLC Training Participant

The instructor was responsive and maintained a steady flow of information; we had enough time to do the exercises. – OCLC Training Participant

Excellent instructor and excellent simulation exercises. – OCLC Training Participant

Keep up the good work! – OCLC Training Participant

Excellent instructor. – OCLC Training Participant

Ms. Carlucci did a very good job explaining the information. She answered every question clearly and completely. – OCLC Training Participant

Clear and concise information. Quick answers to participant questions. – OCLC Training Participant

The trainer was extremely competent. She had a pleasant voice and spoke knowledgeably, confidently, and at an appropriate pace. I like how we were kept engaged in the training by clicking the green buttons and it showed we were ready to go and prepared to start the next section. – OCLC Training Participant

Excellent informative succinct information. – OCLC Training Participant

The trainer explained and allow participants to practice. – OCLC Training Participant

Instructor was knowledgeable and provided great instruction. The instructor made the course easy to follow and throughout the presentation she made sure all participants were on track. – OCLC Training Participant

Lisa is the best trainer!!! Hope I get her again :0)!!! – OCLC Training Participant

Very good class and exercises. – OCLC Training Participant

Pat Lisa on the back… she is doing an EXCELLENT job for you!!! – OCLC Training Participant

I thought it was one of the most well put-together training I have attended online. Excellent! – OCLC Training Participant

The instructor was very clear and the training was easy to follow. We learned valuable information about this service and learned new features that we didn’t know about before the class. – OCLC Training Participant

The trainer was well prepared and knowledgable about the product. – OCLC Training Participant

The Instructor was very helpful plus she made sure we all were ready to go to the next topic before she moved on. This was a very nice feature. – OCLC Training Participant

Thorough overview. – OCLC Training Participant

Lisa did an excellent job and I completely understand how to get started. – OCLC Training Participant

The course provided an excellent introduction to the service. – OCLC Training Participant

Great introduction! – OCLC Training Participant

Lisa is an outstanding presenter. – OCLC Training Participant

Great session — presenter was patient and clear. – OCLC Training Participant

Really good information, clearly communicated. – OCLC Training Participant

Thank you to the instructor, well paced, friendly, patient. – OCLC Training Participant

Instructor was informed and set a good pace, friendly voice and patient. – OCLC Training Participant

It was very well done. – OCLC Training Participant

Thank you!! – OCLC Training Participant

This was a wonderful introduction that was well done. – OCLC Training Participant

The information was concise and clearly delivered. Information was given on how to get additional information if needed. – OCLC Training Participant

Class was informative. – OCLC Training Participant

Lisa was great. She got to the point and moved on. I like when a webinar goes this way. It does not waste my time. – OCLC Training Participant

Information was given in a clear manner. Lisa was sure everyone was on the same page before moving forward. – OCLC Training Participant

Very clear explanations, trainer well prepared. – OCLC Training Participant

Lisa took me right to the place I needed and showed me what to do. – OCLC Training Participant

This is the way a webinar should be. Show me how to use it and I can do the rest. If I have questions I have a phone number and e-mail address to ask. – OCLC Training Participant

Content was great for for people new to the service. – OCLC Training Participant

Keep up the good work. – OCLC Training Participant

She was extremely knowledgable and presented concepts in a very understandable and relatable manner. – OCLC Training Participant

She used consistent terminology which provided for better connection of processes. – OCLC Training Participant

Ms. Carlucci Thomas seems very comfortable with the subject matter which made it easier for me to understand what she was talking about. She spoke clearly and at a good pace and made sure to follow up and ask if anyone had any questions. – OCLC Training Participant

I appreciated seeing the instructor complete the steps I will be completing and seeing how it is supposed to work. – OCLC Training Participant

Keep doing what you are doing! – OCLC Training Participant

Lisa was knowledgeable – answered questions, kept class together and fostered discussion and experience sharing. – OCLC Training Participant

Well done. – OCLC Training Participant

Informative. – OCLC Training Participant

Lisa was great at explaining and answering questions. I hope to take more training from her. – OCLC Training Participant

The presenter was very prepared and used great time management skills to cover a wealth of information in a short period of time. – OCLC Training Participant

Easy to understand, Lisa did a great job answering questions. – OCLC Training Participant

Lisa is competent, thorough, patient, encouraged questions, confirmed that we understood a process before she continued, demonstrated steps in real time. – OCLC Training Participant

Very clear instructor, thank you. – OCLC Training Participant

She explained not only how to make a selection, but what each option meant – all in real time. Seeing the process will help us to teach others. – OCLC Training Participant