20+ years | Managing teams, programs, and services in higher education and corporate markets.

  • Program and team management: leadership, strategy, implementation, and evaluation

  • Project management: scoping and planning, client and partner relationships, budget management

  • Product management: instructional design, educational technologies, web and mobile development

  • Proposal research and grant writing: key roles on nationally-funded research grants


15+ years | Working in and with libraries, specializing in service quality and process improvement.

  • Reference and access services, resource sharing, service planning and assessment

  • Collection development and management, digital, electronic, and special collections

  • Library management systems, administration, implementation, migration, and training

  • Professional and organizational development, events, conferences, symposia, panels


8+ years | Leading Design Think Do, supporting library innovation, change management, and evolution.

  • Customized technology planning, including mobile services and web development

  • Continuing education and staff training programs, classes, and workshops

  • Research analysis and reports, editorial and communications services

  • Professional development support services and career coaching


Learn more about my volunteer and professional activities on LinkedIn.